Returns & Exchanges
At Blue Ocean Project, we want you to love your sustainable fashion choices. If you are not completely satisfied, we offer free returns and exchanges on all unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original eco-friendly packaging, ensuring all tags remain attached and the garment is in its original condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.